Claims, decoded
Know exactly what your cover should pay, and what you actually have to pay.
Policy wording, claim settlements, accounts and short-payments are deliberately hard to read — whether it is a medical scheme, home, car, life, gap or travel cover. Upload yours and we decode every line against the actual rules in your policy, then draft the query letter for anything that looks wrong.
Every line, in plain language
Tariff codes, excesses, sub-limits, scheme rate multiples and savings deductions turned into sentences a human can read.
Checked against real rules
Your own uploaded policy documents, plus a registry of SA medical schemes and plan options built from their published material.
A letter, not just a complaint
Anything flagged as a query becomes a drafted letter to your insurer or scheme, citing the clauses and rules it turns on.
Every kind of claim, one workspace
Household and vehicle claims, life and gap payouts, travel cover, and medical accounts. Group related documents into a claim case, track what has been paid and what is still owed, and ask questions answered from your own wording.
Claims Buddy gives information, not financial or legal advice. Always confirm cover with your insurer or scheme.